ITS Communications Archive

  • Revised IT Policies

    ITS and the Information Security Office are in the process of reviewing and updating IT policies posted at policy.uconn.edu.

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  • Enterprise E-Signature Solution

    UConn now has an official e-signature software solution for University schools and departments.

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  • Modernizing Identity and Access Management

    ITS has started the multi-year project to modernize identity and access management (IAM) at UConn.  This project involves three major changes: evolution of identity data, implementation of SailPoint for access management, and a transition to Microsoft Entra for authentication.  When completed, the University will have a more robust, secure IAM system that will improve performance

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  • Improving Collaboration with UConn Health in Microsoft 365

    UConn and UConn Health maintain separate Microsoft 365 environments, which means accounts, data, security, and compliance are managed independently. As a result, users from one environment are treated as external guests in the other and consequently, have limited access to resources and features.

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  • Deployment of Abnormal AI Email Security

    ITS is enhancing the security of our email environment. On Friday, January 9th, ITS will deploy Abnormal AI Email Security, which will complement our existing Microsoft 365 protections and further reduce email-based risk.

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  • Windows 11 Update Issues

    Similar to the push to address outdated Windows 10 operating systems, ITS will begin to notify owners of computers running an outdated version of Windows 11.

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  • Ownerless OneDrive Cleanup

    ITS has started the process of closing OneDrive accounts that no longer have an owner.

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  • If you share it, store it in SharePoint.

    Institutional data should be stored on UConn-supported infrastructure, which includes the Microsoft 365 environment.

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  • Windows 10 Desktop Background Alert

    Microsoft Windows 10 will be end-of-life October 14, 2025. Because these devices will no longer receive security updates, feature updates, or technical assistance after this date, they will be vulnerable to any newly discovered security threats and therefore, may have their network administratively disconnected as a protective measure.

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  • New Maintenance Request Solution

    ITS and Facilities Operations have implemented a new solution for maintenance service requests. The tool, ReADY, streamlines and tracks communication among Facilities departments, field technicians, and reporters, ensuring transparency and faster resolution of service requests.

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  • Inactive SharePoint Sites

    On September 2nd, ITS is making a change to SharePoint intended to reduce the number of inactive sites over time.

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  • NetID Password Recovery Updates

    On August 21st, ITS will implement two updates to the NetID password recovery process to facilitate self-service and enhance security.

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  • GPT-5 Available for Paid ChatGPT and Copilot

    GPT-5, OpenAI’s latest and most advanced language model, is now available for UConn users who have purchased a license for ChatGPT or Microsoft 365 Copilot.  It’s coming in a few weeks for Microsoft Copilot chat, the free version that’s available to everyone at UConn with a Microsoft 365 account.

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  • ChatGPT Available to UConn Faculty and Staff

    ChatGPT licenses are now available to UConn faculty and staff through Information Technology Services (ITS). Through an official agreement with OpenAI, the organization that developed ChatGPT, the license ensures secure and compliant use of university data within the ChatGPT environment.

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  • New Block Editor and Theme in Aurora

    ITS is announcing recent advances to Aurora, the University’s WordPress-powered web content management system. The Web Development team has introduced a new block editor and in conjunction with it, theme for new accounts. The block editor gives site administrators, editors, and contributors a “drag and drop” interface that lets them build and design their web

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  • Data Analytics and Administration

    Access to data and analytics for decision-making is a strategic institutional priority.  The challenge is how to best govern, secure, and leverage this important asset in a way that positively impacts students, faculty, and staff.

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  • Windows 10 End of Support

    The Windows 10 operating system (OS) will be out of support starting October 14, 2025. Microsoft will stop providing updates, support, or security fixes for devices running the legacy OS, and the devices will be vulnerable to security threats.

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  • GPT-4o Powered AI Available to UConn

    Our UConn community has two AI technologies available to them through the University’s Microsoft license: Microsoft 365 Copilot Chat and Microsoft 365 Copilot.

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  • Coming Soon! Updated NetID Login Page

    ITS, in collaboration with University Communications, has designed and developed an updated NetID Single Sign On (SSO) page.

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  • Phishing Message Using DocuSign Service

    We want to bring an ongoing phishing scam to your attention.

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