About ITS

Information Technology Services (ITS) at the University of Connecticut is dedicated to providing IT services, security, and support to faculty, staff, and students on the Storrs and regional campuses. By delivering and evolving central IT solutions aligned with our community’s needs, ITS contributes to excellence in teaching and learning, innovation in research, student success, and operational efficiencies.

ITS Organization and Responsibilities

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Campus Technology

Manages classroom technology, the Learning Management System, Web development, digital signage, managed workstations, and help desks across the University.​

Knowledge Base

Aurora

UConn Software

IT Accessibility

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Connecticut Education Network (CEN)

Provides high-performance Internet services to Connecticut public and private entities.

CEN Website

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Enterprise Applications

Implements and supports key University business and student administration systems (e.g., Kuali Financials, PeopleSoft, Concur, HuskyBuy), data warehousing, reporting and administration, as well as specialized applications and integrations.

ENT. Financials & Workload Automation

Data Mgmt., Reporting, & Analytics

Student Administration System

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Enterprise Systems

Manages servers, identity and access management, Microsoft 365 services, storage and virtualization, cloud services, and backups.

Identity & Access Management

Microsoft 365 & Email​

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Information Security

Operates the UConn cyber security program, which aligns with NIST CSF and includes network security, exposure management, logs and analytics, security operations, risk advising, endpoint protection, and security awareness.​

IT Security

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ITS Administration

Supports the business functions of ITS.

Business Office

HR

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Project Management Office

Oversees management of IT projects in collaboration with University partners.

PMO

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Research IT

Supports the Storrs high performance computing environment​.

High Performance Computing

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Network Telecomm Infrastructure

Engineers and operates the UConn wired, wireless, and voice networks. Operates the UConn Data Center.​

Telecommunications

Learn about the processes in place to restore critical services.

For a full list of the services provided, view our Service Portfolio.